Shipping policy

At devnora, we aim to provide clear information about order processing, shipping fees, delivery estimates, and shipment issues.

Order Processing Time

Orders are generally processed within 1–2 business days after successful order placement and payment authorization.

Business days exclude weekends and applicable public holidays.

Processing time is separate from transit time. Additional processing may be necessary if payment verification, shipping address confirmation, or other order checks are required.

Shipping Fees

Our standard shipping fee is $50 per order.

The applicable shipping charge will be displayed at checkout before you complete your purchase. The amount shown at checkout will apply to your order.

Estimated Delivery Time

After an order has been processed and dispatched, transit generally takes 5–8 business days.

Estimated timelines:

Order processing: 1–2 business days.
Transit after dispatch: 5–8 business days.

The total delivery time includes both processing and transit. These timelines are estimates rather than guaranteed delivery dates.

Actual delivery may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances.

Shipping Confirmation and Tracking

When tracking information is available, it will be provided by email after dispatch.

Please allow time for the carrier to register the shipment and update its tracking system. If your tracking information is unavailable or has not updated, contact support@devnora.us for assistance.

Shipping Address

Please ensure that your shipping address and contact details are accurate before completing your purchase.

If you notice an error, contact us immediately. We will make reasonable efforts to correct the address before dispatch, but changes cannot be guaranteed after an order has shipped.

Additional charges or delivery issues resulting from an incorrect or incomplete address may depend on the carrier's requirements and the circumstances.

Delivery Delays

Although we aim to meet our stated delivery estimates, delays may occur because of severe weather, carrier disruptions, holidays, high shipping volumes, or other unforeseen circumstances.

If we cannot ship your order within the promised timeframe, we will notify you and provide the revised shipping information and applicable options to accept the delay or cancel for a refund.

Missing or Damaged Deliveries

If tracking indicates that your order has been delivered but you have not received it, please check the delivery location and contact us for assistance.

If your furniture arrives damaged, defective, or incorrect, contact us as soon as reasonably possible with your order number and supporting photographs if available.

We will review the issue and explain the next steps in accordance with our policies and applicable law.